We are sorry if something is missing from your package! Usually, this is either a packing error on our end or the product has been lost/stolen during transit.
To help us investigate the matter immediately, please follow these steps before submitting the form:
- Take photos of the shipping packaging from the outside (all angles) and the contents of the package so that all received products are visible. Please attach the photos here.
- Save all packaging materials. The shipping company may want to collect the original packaging for investigation.
We will look into the matter and get back to you as soon as possible.