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  2. RECLAMATIONS & MAINTANANCE

RECLAMATIONS & MAINTANANCE

Reclamations

  • I received a defective product. What should I do?
  • My product is damaged – what should I do?
  • How quickly will my claim be processed?
  • Have you received my claim? I haven’t received a response.
  • Will I receive a new product if my claim is accepted?
  • Where can I track the status of my claim?

Maintanance

  • My sleeping pad is leaking, what should I do?
  • The product part is broken – can I get a spare part?
  • Can I bring my Dräger breathalyzer to the store for calibration?
  • How does regulator maintenance work?
  • Do you offer updates for Jetforce avalanche backpacks?
  • Do you offer avalanche airbag cartridge replacement?

Warranty

  • Does my product have a warranty?
  • What does the warranty cover?
  • What does the Buy It For Life™ warranty mean?
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