RECLAMATIONS & MAINTANANCE

Reclamations

• I received a defective product. What should I do?
• My product is damaged – what should I do?
• How quickly will my claim be processed?
• Have you received my claim? I haven’t received a response.
• Will I receive a new product if my claim is accepted?
• Where can I track the status of my claim?

Maintanance

• My sleeping pad is leaking, what should I do?
• The product part is broken – can I get a spare part?
• Can I bring my Dräger breathalyzer to the store for calibration?
• How does regulator maintenance work?
• Do you offer updates for Jetforce avalanche backpacks?
• Do you offer avalanche airbag cartridge replacement?

Warranty

• Does my product have a warranty?
• What does the warranty cover?
• What does the Buy It For Life™ warranty mean?