We do not offer product exchanges, so you will need to return the item and place a new order through our online store. If you would like to exchange an item for a different size or color, please follow these steps:
- Send the item back to us in accordance with our return policy.
- Once your return has arrived and been inspected, we will issue a refund to your original payment method. You will receive an automated email confirmation once the refund has been processed.
- You can place a new order for the desired product in our online store at any time.
If the product has a different price when you place the new order, please note that discounts only apply to new orders placed during the campaign/sales promotion. Unfortunately, discounts will not be granted retroactively.