RETURNS AND REFUNDS

Returns

• How do I return a product?
• How much does it cost to return a product?
• What are the conditions for returns?
• I want to exchange the product for a different size. Can I just send it back and request a new one?
• Can all products be returned
• Can I return the product I ordered directly to the store?

Refunds

• What is the processing time for refunds?
• What is the payment method for a refund if I cancel the order or return the product?
• Do I have to pay the invoice if I return the product?
• Can you send me a copy of the credit note?
• I haven’t received a refund for my return. How long does it take?